We are fully covered with Public Liability Insurance
About Us
We are a family-run business. Our aim is to provide high-quality carpets, exceptional customer service, and personalized advice to help you find the perfect flooring solution for your home or business. With years of experience and a passion for what we do, we take pride in offering a wide selection of Carpets, Laminate, Vinyl, LVT, Engineered wood, Artificial Grass, and other flooring options tailored to meet your needs and budget. Our commitment is to ensure that every customer leaves satisfied, knowing they made the right choice with us.
Our Expertise
Our team of experts has years of experience working with all types of flooring and carpeting materials. We are knowledgeable about the latest trends and techniques in the industry, and we are committed to staying up-to-date on the latest innovations and best practices.
Our Values
At Carpets Empire, we believe in honesty, integrity, and transparency in all of our business dealings. We treat our clients with respect and professionalism, and we are dedicated to building long-term relationships based on trust and mutual respect.
History
Carpets Empire began as a small, select flooring service and has grown into a strong and passionate business rooted in family values. Over time, it evolved into a husband-and-wife operation, building a reputation for integrity, excellent customer service, quality flooring, and quick installation.
Our core values of integrity and customer satisfaction remain central to our business to this day. As our customer base grew, we expanded into larger spaces to meet increasing demand, while always staying true to our original commitment to quality and service.
Despite our growth into a leading flooring company, we’ve stayed true to our roots. Our team of skilled fitters and knowledgeable staff takes great pride in delivering top-notch service, and the positive feedback we receive reflects our dedication.
Values
At Carpets Empire, we are passionate about flooring and believe that selecting a new floor should be an enjoyable and stress-free experience. Our goal is to make the entire process simple, seamless, and exciting for every customer.
Our work is guided by four core values that shape who we are, how we operate, and our commitment to our customers. These values inspire our drive for excellence and our meticulous attention to detail on every project.
Knowledgeable
With years of industry experience and strong relationships with leading flooring brands, we provide expert advice and the finest flooring options tailored to your style and needs.
Efficient
Our professional sales team and skilled installation experts work with precision and speed, ensuring a smooth process and flawless results from start to finish.
Courteous
We take pride in offering exceptional customer care, treating every client and every space with respect, attention, and genuine courtesy.
Passionate
From the first consultation to the final installation, we are devoted to delivering top-quality flooring and transforming your space with craftsmanship and care.
People
Our friendly team of experts and fitters are ready to take on any project! We operate to the highest standards, working together as one strong and dedicated team. We believe that a successful business is built on the hard work and commitment of the people behind it.
Meet our loyal and talented team members, each dedicated to delivering exceptional craftsmanship and outstanding customer care on every project.
